FAQ
What is your return policy?
We accept returns only for defective, damaged, or incorrect items. To be eligible, the request must be raised within 24–48 hours of delivery. The item should be unused, with original tags, packaging, and in the same condition as received. Once verified, we’ll either arrange a pickup or ask for photo/video proof, and accordingly process a refund or replacement.
Do you offer Cash on Delivery (COD)?
Yes! COD is available on most products. You’ll see the option at checkout. (Note: Some items may require prepaid payment only.)
What payment methods do you accept?
We offer secure and convenient payment options including UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery. Shop with confidence at The Trend Stash! Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
Cancellations are accepted within 12 hours of placing the order. Once shipped, cancellations aren't possible. You can reach out quickly via WhatsApp.
How can I contact support quickly?
Just drop us a WhatsApp on +91 9155595647 or email us at support@thetrendstash.store for any query we are always happy to help, feel free to reach out! — we typically reply within a few minutes
Do I get a gift or offer on my order?
Absolutely! We frequently run deals like "First 10 orders get up to ₹1000 gift" everyday!!. Stay tuned on the homepage and subscribe to updates!
Do you ship internationally?
Currently, we only ship within India.
How long does shipping take?
Shipping time varies by location and product. Most products are delivered in 5–10 working days.
Do you offer free shipping?
Yes, We provide Free Shipping.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email or WhatsApp. Use this number to track your package on our website.
How do I find my size?
We provide detailed size charts with every apparel item. If unsure, feel free to reach out—we’ll help you pick the right fit!
How does shipping work?
Once your order is confirmed, it’s processed in 24-48 hours and shipped within 4–10 business days across India.